Contact Information Complete Lord and Taylor customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp. I said "are you serious?
For further questions, please email us at info itailor. The garment is tailor-made and there is an allowance of 1. This is the standard allowance in quality control for custom-made suits. For customers using the body measurements option, please note that there is an addition to chest, waist and hips.
The addition differs for each body type. Usually inches are added in these areas, and you can use the 80 Euros credit to alter the chest, waist and hips to your liking usually the fit should be good, but each person's viewpoint and feeling on the garment may differ.
That is the reason we provide the alteration allowance for every customer. If the style chosen is produced wrong, iTailor will remake the suits without any charges, however the customer needs to return the suit by the most economical local airmail maximum cost covered by iTailor is 33 Euros. The Product design image on our web interface is for visualization only.
It is difficult to guarantee the exact color due to differences in screen monitors, brightness, contrast etc. For large quantities of suit orders, there is a possibility of a slight difference of 0.
As this is tailor-made production, each suit order is cut and made individually unlike ready-made mass production. For the pants, the style of the bottom is viewpoint-based.
The boot cut may differ for a shorter person as opposed to a taller person. If you would like to fine tune, you can easily consult your local alterations tailor to adjust the item using the 80 Euros allowance.
Please note that matching lines at the shoulders may cause slight to medium puckle at the shoulder on some body types. It is most likely that you will have to pay the customs fees in Europe as a courtesy please use part of 80 Euros to ease your costs , as this is part of the common online shopping process end users pay the customs fees.
However we cannot guarantee this. For the sleeve length, we give a lot of fabric allowance, to make any potentially necessary sleeve adjustments possible. Please note, than for working button sleeves, adjustments are not possible, so we encourage our customers to double check their sleeve length measurements properly.
As we are an online tailoring enterprise, our fabrics unlike standard mass manufactured garment companies are selectively milled in separate lots, in line with the tradition of bespoke. As such differences in shading of a product of the same fabric due to variations in the dying proces are possible, especially when re-ordering the same fabric at with different order numbers, or at different times.
All Shoes are custom made to each individual hence there is no refund according to Custom Made industry, if there is a production error, please send in pictures of the issue and we will remake without any charges.
Our custom-made shoes are produced and sent from our direct factory and headquarters in Thailand. Customs duties may apply in certain regions and would eventually depend on your country's local customs and tax bureaus. Generally, customs agents enjoy leeway in their decision making. As we are an online tailor-made enterprise, our premium leather unlike standard mass manufactured shoes companies are obtained in separate lots to ensure the best quality for our custom-made shoes.
As such differences in shading of a product of the same leather are possible, especially when re-ordering the same pair of shoes with different order numbers, or at different times. The product design image on our web interface is for visualisation only.
The product color may differ from the image shown due to differences in screen monitors, resolution, brightness, contrast and other individual settings. The color descriptions seen on our website are solely intended for our brand. They do not correspond to other general or universal descriptions of the color mentioned by any other sources or brands. We have no refund policy, as each item ordered is made individually according to your preferences and there is no resale value.
As we do not have a return or refund policy, we request you to send us pictures in the case of any measurement error or production defect. We will then assist you and review the case before responding to you with a solution. Delivery generally takes weeks.
In order to minimize delivery time for each product, every item may be packed and shipped individually. Each pair of shoes is uniquely hand-crafted for you. As is the nature of custom and hand-made shoes, variations in fitting may occur, even for the same ordered items or sizes.
To contact us for all enquiries, please use this contact form to get in touch with our service team. Their return labels are the slowest class of priority. It has been 8 weeks since I sent back 2 dresses and still no refund.
Returned them unworn with tags within 2 weeks. It is August and I still have not seen a refund. Now lord and Taylor is trying to claim that I never returned them. I was dumb and didn't photo copy my recept of shipping labels. PayPal is siding with lord and Taylor at this point. Maybe I can save some poor soul some aggravation by posting this When you return an item to Lord and Taylor via mail using their pre-paid "smart label", the tracking number on the return label is useless to the consumer as the numbers do not work when entered into the USPS tracking site.
One must go to the site: This is the only way you'll get info on the route of your package. The USPS was clueless. I would like to know who keeps a receipt and box from the cosmetic they purchased? I did not have receipt but It was charged on my lord and taylor card. If you have a receipt why after 90 days do you get lowest sale price? Think I'll shop elsewhere. Macy's has a way better return policy. She treated me like a criminal and muttered under her breath as i walked away.
The heels have layers with one layer separating. Complete Lord and Taylor customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp. See detailed Lord and Taylor customer service rankings, employee comments and much more from our sister site. Lord and Taylor Returns and Refunds. Lord and Taylor Policies Add a Comment. View complete In-Store Purchases Policies. The merchandise should still be in it's original packaging with the tags still on it.
Items cannot be accepted for a return if they have been used unless the item has been deemed as defective. Items bought at a clearance center or outlet locations cannot be returned. This can easily be done by bringing in the original receipt with the merchandise. A store credit will be issued in about 10 days if the purchase was made with a check.
If an item that was paid for with cash is returned within 90 days of purchase, a cash refund will be given. A price adjustment will be made for items that are permanently marked down to a lower price within 7 days of purchase of the item. There will be no price adjustments made if the price reduction is only temporary.
If you would like to return merchandise by mail. Use a shipping carrier that is documented and mail the merchandise to: Write down the shipment's tracking number so that you have it for your records. The amount refunded will be the lowest sale price within that period of time. View complete Online Purchases Policies. Merchandise purchased on lordandtaylor. Shipping charges for items purchased online are not refundable.
Returns can also be done by mail. Items that are returned less than 90 days ago will be refunded back to the original payment method that was used. Gift items and any purchases paid for through a gift card will be refunded through the means of a gift card. It is also possible to return items purchased online through your own shipping method by sending them back to:
Welcome to JD Williams, Shoe Tailor customers! The Shoe Tailor has now closed but everything you know and love about Shoe Tailor you will find here at JD Williams. You’ll be able to shop with the same account number, call the same phone number, and enjoy all the same delivery options. Find great deals on eBay for shoe tailor. Shop with confidence. Returns of Merchandise Purchased At A Lord & Taylor Outlet Or FIND @ Lord & Taylor Store: We will exchange or credit your timely return of unworn, unlaundered merchandise when it is presented in salable condition with the original vendor packaging and tags.